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GAMING SERVICES FAQS
HOW LONG WOULD IT TAKE TO DOWNLOAD MY GAMES?
Its 4 - 6 hours depending on the speed of your gaming console.
WHAT SHOULD I BRING?
Gaming Console, Hard Disk( Xbox 360), Power cable and Game Controller
DO YOU PROVIDE JAILBREAK SERVICES?
Yes, Casual Gamerz provide Jailbreak for PS3, PS2, PS Vita and PSP with a $30 Jailbreak Service fees.
HOW LONG WOULD IT TAKE FOR MY PS3, PS2, PS VITA, PSP TO BE JAILBREAK?
One Day
MY GAMING CONSOLE SEEMS TO BE OVERHEAT, GIVING OUT LOUD NOISE ETC
The Internal Airflow vent could be blocked or the thermal paste has dried up. It is advisable to do Deep Dust Cleaning with Thermal Re-Paste.
I ONLY HAVE LIMITED SPACE FOR MY GAMES
It is recommended to upgrade the storage of your hard disk.
IT SERVICES FAQS
MY LAPTOP SEEMS TO BE SLOW AND LAGGED
It is recommended for you to upgrade to SSD
MY LAPTOP SEEMS TO HAVE PROBLEMS BUT IM NOT SURE WHAT’S THE PROBLEM?
Casual Gamerz provide Inspection Service fee for $10.
DO YOU PROVIDE SOFTWARE INSTALLATION?
Yes, $10 per Software
MY LAPTOP SEEMS TO ALWAYS OVERHEAT?
It is recommended to do deep dust cleaning for your PC/Laptop
CAN I UPGRADE MY OPERATING SYSTEM FOR WINDOWS/MAC OS?
Yes, Casual Gamerz provide $20 Service Charge fees for OS upgrade with Full Data backup.
HOW LONG WOULD IT TAKE FOR YOU TO FIX MY LAPTOP?
Within A Day
GENERAL FAQS
DO YOU PROVIDE COLLECT AND RETURN SERVICES?
Yes, $10 for Brunei Muara Area, $6 for Tutong Area and $4 for KB Area.
CAN I COME DURING THE WEEKEND?
Yes, Casual Gamerz provide flexible business hours to suit your time .
DO YOU PROVIDE HARDWARE REPAIR SERVICES?
Casual Gamerz ONLY provide Games Download, Cleaning Services and Software related Upgrades/Troubleshooting.